Find quick answers to common questions about our services, processes, and policies. If you don’t see your question here, feel free to reach out—we’re here to help!
Is account registration free of charge?
Yes, registration is totally free of charge, you can proceed by clicking here or call us at 800 746 6337 for any help.
Can anyone participate in the auction?
How many accounts can I create?
Users are allowed to create only one account and the duplicate account will be deleted automatically from the system. Pioneer Auctions reserves the right to delete the account in case of any doubt in the use of the account.
What happens when I’m the winning bidder?
You will be approached by a member of the auctions team, who will take you over the next process. You can also reach us at 800 746 6337 for more details.
How can I bid in an auction?
Once registered, you can use our website (mobile app coming soon) to bid effortlessly on your choice of items. In case of any queries, you can always reach out to us at 800 746 6337.
What if I forget my password?
You can click on the forgot password link under the login field and request a new password which will be sent to your registered email address.
How can I delete my account?
You can send us an email at info@pioneerauctions.ae along with your registration and deposit details (if any) and our team will assist you in the process.
Can I sell my items through Pioneer Auctions?
Yes, we can help you sell your items to the right buyer. Click here and share the details and our team will contact you shortly.